Hyster enjoys a unique relationship with our clients. We try to produce complete client satisfaction created through world class production. Our objective is to foresee the requirements of all our customers in addition to address them with lift trucks that deliver the value, the performance and the reliability that they need.
At Hyster, we believe in starting with the customer. We annually conduct focus groups and offer an on-going voice of customer research both on line and in the field. We have over 400 design engineers to translate that input into clever designs by implementing our rigorous review gate process. Virtual prototype builds and advanced tools help make certain that the best equipment practices come together. Other advanced tools like for instance dynamic modeling and virtual prototype builds help to shorten our product development cycle. We enjoy giving our clients a competitive edge.
All of our machinery are subjected to environmental, virtual and physical tests, so as to guarantee the lowest ownership cost and total dependability. Not only do we test against our own standards, but we are also always testing against the competition's products. Our final tests take place in real-world customer applications in order to make certain that our products have met our highest standards.
Demand-Flow Manufacturing That is Smart and Lean
Our world-class manufacturing at Hyster is driven by DFT or Demand Flow Technology. Each aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to provide total client satisfaction and flawless quality 100 percent of the time, each and every time.
Total Quality All The Time
Hyster utilizes an integrated Manufacturing Execution System or MES to initiate excellence from the beginning. The MES is responsible for managing production flow. The MES coordinates line activities such as quality verification and part sequencing. It also uses torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits actually hold all employees responsible for consistent quality, together with the 5s workplace organization in place to help us attain it.
As standard with all our products, Hyster provides a wide range of features. The company has remained completely devoted to its key focus on both safety and quality, on being innovative each and every time, and by offering several of the best material handling equipment on the market. These are just some of the reasons the corporation has become a leader in the industry.